|
how does hosted voip work?
easy yet powerful office phone systems with no outlay
Instead of using traditional telephone lines to route phone calls, ThinkGrid uses the internet, employing a system called Voice Over IP (VOIP). Voice data is transferred securely across the internet, just like file data. By using this method a huge number of traditional problems can be overcome, and no specialist equipment is required at your site. Digital voice quality is better than analogue and there is a huge array of associated benefits.
|
Benefits
Lower call costs
No capital outlay
Simple to configure via the web
Powerful phone features
Use same system at office, abroad, home
|
|
VOIP is a means of carrying telephony signals - in other words, carrying phonecalls and services - across digital internet networks. In terms of basic usage and functionality, VOIP is not too different to traditional telephony, and a VOIP-enabled telephone works exactly like a 'normal' one. However, VOIP has a number of other benefits such as cost, ease and future proofing.
|
Our managed telephony service is a hosted voice service designed specifically for businesses. Unlike the traditional approach of installing a physical PBX system at each office, all telephony switching equipment is hosted at our secure, highly available data center facilities. The voice service is then delivered securely over the internet to your offices, with IP phones connected to your office LAN. This network-based design is particularly suited for dynamic and growing organizations, as it can be quickly changed to fit your requirements. In addition, staff based at home or at remote offices can be given standard company phone numbers and get exactly the same functionality as head office users.
With hosted VOIP, ThinkGrid manages and delivers telephony services to customers, allowing access to a far wider range of services than would typically be available, but without requiring expensive infrastructure investments such as a PBX system and installation charges. Indeed, the only requirements for a customer to be able to access hosted VOIP are a high-speed internet service (such as broadband) and an IP phone (which ThinkGrid supplies). You can also easily adjust your settings via a control panel and use the system like a regular phone - connecting you to the world.
Simply plug the handset into any internet connection and away you go!
People don't have to have VOIP themselves to contact you - in fact, they can call from mobiles, landlines, Skype or any other VOIP service. Setting up your system couldn't be easier and requires no IT experience.
Choose your number or port an existing number
Purchase a handset or use a softphone
Plug it into any internet router or office switch
Configure any features like voicemail with our simple control panel
Use exactly like a normal phone!
|
United Kingdom
Ireland
Australia
